Membership Engagement Manager
£40,000 - £42,000 per annum, 12 Months FTC (Maternity cover) - 35 hrs pw
The Education and Training Foundation (ETF) helps ensure that the Further Education and Training sector develops world class leaders, teachers and trainers. We work across the whole FE sector and are funded by Government grant, commercial contracts, professional membership (The Society for Education and Training - SET) and accreditation fees and a variety of other business activities.
The Society for Education and Training (SET), which is part of the ETF, is the professional membership body for teachers and trainers in the Further Education sector. With 21,000 members and growing rapidly, it offers a range of member benefits. SET is also the only body that can confer Qualified Teacher Learning and Skills and Advanced Teacher Status – professional status gained through a combination of workbook activity, personal reflection and observation.
We are now looking to appoint a Membership Engagement Manager, on a 12 month fixed term contract, who will further develop and manage the engagement strategy using research and metrics to segment the membership, creating engagement plans for key groups, including student members, members, and fellows.
The role will report into the Head of Membership and will also be responsible for the running of high profile events, including the development of an annual events calendar alongside reviewing the membership proposition and considering ways of expanding the membership offer for current members and potential new markets or customer groups.
The successful candidate will:
- Be educated to degree level or equivalent
- Be able to clearly demonstrate expertise in membership engagement
- Have experience developing strategic goals and setting objectives
- Have experience in member research, working with agencies and using results to drive products/benefits
- Have experience of segmenting membership and developing journeys and content
- Have experience of managing large scale events, online and face to face
- Have experience creating management level reports
- Have experience working with CRM software to derive information and produce reports
If you are an exceptional candidate who would like to make an impact and enjoy working in a vibrant and cooperative environment, we will welcome your application.
Applicants should apply by submitting a CV and cover letter (600 words maximum), outlining how you fulfil the requirements of this role.
If you would like a full job description for this role, please click here
Closing Date: 24th January 2022 at 12 pm
The Education and Training Foundation values diversity and is committed to making appointments on merit by fair and open processes, in accordance with its equal opportunities policy.
Our employees enjoy a generous benefits package